Terms of Service
Effective Date: April 10, 2026 · Last Updated: April 28, 2026
Please read these Terms carefully before using BidRise. By accessing or using the platform, you agree to be bound by these terms.
These Terms of Service constitute a legally binding agreement between you and Live Lead Solutions LLC, a Utah limited liability company, operating BidRise at bidrise.ai. By creating an account or using the Service, you agree to these Terms and our Privacy Policy. If you are accepting on behalf of a company, you represent that you have authority to bind that company.
BidRise is an AI-powered bid generation platform for home service contractors. The Service enables users to:
BidRise is provided “as is.” We continuously improve the Service, and features may change over time. We are not liable for losses resulting from temporary downtime or service limitations.
You must be at least 18 years old and legally authorized to operate a business in your jurisdiction. When you create an account you may either create a new company account or join an existing company via an invite link.
If you create a company account, you are the owner and are responsible for all activity under your company account, including all actions taken by team members you invite. You are responsible for ensuring your team members comply with these Terms.
Users invited to join a company account are granted access based on the role assigned by the owner or manager. Roles include owner, manager, and technician, each with different permissions as defined within the platform.
BidRise uses a role-based access system within company accounts:
Owners are responsible for assigning appropriate roles and managing team access. We are not liable for unauthorized access resulting from improper role assignment.
You agree to use BidRise only for lawful business purposes. You may not use the Service to generate fraudulent bids, reverse engineer the platform, upload malicious code, resell access without permission, or violate any applicable laws. You may not share your login credentials with unauthorized individuals.
BidRise uses artificial intelligence to generate bid estimates, scope of work summaries, pricing suggestions, and tiered Good/Better/Best bid options. You acknowledge that:
BidRise provides an electronic signature feature for customers to accept bids. When a customer signs a bid:
Electronic signatures collected through the platform constitute legally binding agreements under the E-SIGN Act. You are responsible for ensuring your use of e-signatures complies with applicable laws. BidRise is not a party to any agreement signed through the platform.
The Service captures voice and video recordings to generate bid estimates and document job sites. Before each recording session, BidRise presents an in-app consent gate and will not begin recording until you affirmatively confirm both of the following:
Federal law and the laws of many states regulate the recording of conversations and the collection of voice or facial data. You acknowledge that you alone (and not BidRise) bear sole responsibility for compliance, including but not limited to:
By tapping “Confirm and start recording” in the app, you represent and warrant that, with respect to the recording session that immediately follows, (a) you have the legal right to capture audio and video of every individual whose voice, image, or likeness is recorded; (b) you have provided any disclosures and obtained any consents (including written consents where required) under applicable law; and (c) the recording will not be used in any unlawful manner.
You agree to indemnify, defend, and hold harmless Live Lead Solutions LLC, its officers, members, employees, contractors, and affiliates from and against any and all claims, damages, losses, liabilities, judgments, fines, penalties, settlements, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to (i) any recording captured through the Service, (ii) your failure to obtain proper consent or to comply with any applicable recording-consent, wiretap, biometric-privacy, or data-protection law, and (iii) any third-party claim relating to the foregoing.
Voice and video recordings are stored on secure infrastructure for 90 days from the date of recording and are then permanently deleted unless exported by you. The timestamp of each consent confirmation is logged on the corresponding bid record for audit purposes. BidRise is not liable for any failure of yours to obtain or document consent.
BidRise allows you to configure a webhook URL to send bid and customer data to third-party CRM systems when a customer signs a bid. By enabling this integration:
When you invite a team member to your company account, you represent that you have their permission to send the invitation. Invite links expire after 7 days. You are responsible for revoking invites that are no longer valid. BidRise is not liable for unauthorized use of invite links you generate.
BidRise automatically saves bid data as you type to prevent data loss. Draft bids are stored in Supabase and are retained while your account is active. Drafts with no activity for 30 days may be automatically deleted. BidRise is not liable for any loss of draft data.
Access to BidRise requires a paid subscription. Subscriptions are sold business-to-business directly by Live Lead Solutions LLC — outside of any mobile application — through bidrise.ai and direct sales conversations, and are processed by Stripe. Subscription plans are based on the number of seats and AI bids included per month. All fees are non-refundable unless otherwise stated. Exceeding plan limits may result in restricted access until the next billing cycle.
Unless you cancel, your subscription will automatically renew at the end of each billing period (monthly by default) at the then-current rate, and Stripe will charge the payment method on file. By starting a subscription you provide express affirmative consent to this automatic renewal. The specific subscription rate, any one-time onboarding fee, and the renewal cadence are disclosed to you at the time of purchase on Stripe’s hosted checkout page, and are restated in the purchase confirmation email Stripe sends to you. We will give you at least 30 days’ advance notice by email of any material change in pricing or terms; for California residents we will provide notice 15 to 45 days in advance of any price increase, in accordance with Cal. Bus. & Prof. Code § 17601 et seq. (Automatic Renewal Law).
You can cancel anytime from Settings → Usage → Cancel Subscription on the web at bidrise.ai, or on Android. Cancellation takes effect at the end of your current billing period; you will keep full access until then and will not be charged again. Your cancellation is processed in the same online medium in which you signed up, consistent with California’s click-to-cancel requirement (Cal. Bus. & Prof. Code § 17602(c)). You may also cancel by emailing kaden@liveleadsolutions.com from the email address on the account with the subject “Cancel subscription.”
Apple’s App Store guidelines do not permit subscription-management UI inside the iOS app for services billed outside the App Store. To cancel or change your subscription, please sign in to bidrise.ai in your web browser — that is the same online medium you used to sign up, and that’s where the cancel mechanism lives.
We retain your initial subscription consent and any cancellation requests for at least 3 years, consistent with Cal. Bus. & Prof. Code § 17602(f).
BidRise and all associated trademarks, logos, and software are the property of Live Lead Solutions LLC. You retain ownership of content you create. By using the Service, you grant us a limited license to process your content solely to provide the Service.
THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LIVE LEAD SOLUTIONS LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICE, INCLUDING LOST PROFITS, DATA LOSS, OR UNAUTHORIZED ACCESS TO YOUR ACCOUNT OR DATA.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR OTHERWISE, IS LIMITED TO THE GREATER OF (A) THE TOTAL FEES YOU ACTUALLY PAID TO LIVE LEAD SOLUTIONS LLC FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE THOUSAND U.S. DOLLARS ($1,000).
The cap above does not apply to (i) your obligation to indemnify us under Section 9, (ii) your breach of the IP provisions in Section 14, (iii) liability for gross negligence, willful misconduct, or fraud, or (iv) any liability that, under applicable law, cannot be limited by contract (including statutory damages under laws such as the Illinois Biometric Information Privacy Act, where applicable). Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this Section may not apply to you.
We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including without limitation: outages or failures of third-party providers we rely on (such as OpenAI, Stripe, Resend, Supabase, Vercel, Apple APNs, or Google FCM); internet, telecommunications, or utility failures; acts of God; war; civil unrest; pandemic; embargoes; or changes in applicable law that materially restrict our ability to provide the Service.
Please read this section carefully. It affects your legal rights, including your right to file a lawsuit in court and to participate in a class action.
Except for the carve-outs below, you and Live Lead Solutions LLC agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each a “Dispute”) shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules then in effect. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation and enforcement of this Section. The arbitration will be conducted in English. The arbitrator’s award is final and may be entered in any court of competent jurisdiction.
You and Live Lead Solutions LLC agree that each may bring claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party’s claims and may not preside over any form of representative or class proceeding. If this class waiver is found unenforceable as to any particular claim or remedy, then that claim or remedy (and only that claim or remedy) shall be severed from arbitration and brought in the courts identified in Section 18; the remainder of this arbitration agreement remains in full force.
Either party may bring an individual action in small-claims court for disputes within that court’s jurisdiction. Either party may also seek injunctive or other equitable relief in court to protect intellectual-property rights or prevent unauthorized access to the Service.
You can opt out of this arbitration agreement and class waiver by sending written notice to Live Lead Solutions LLC, 9076 N Canyon Heights Dr, Cedar Hills, UT 84062, or by email to kaden@liveleadsolutions.com with the subject “Arbitration Opt-Out,” within 30 days of first accepting these Terms. Your notice must include your name, the email address on your account, and a clear statement that you want to opt out. If you opt out, the rest of these Terms (including Section 18) continues to apply.
If 25 or more claimants represented by the same or coordinated counsel file substantially similar arbitration demands within a 90-day period, all such demands shall be administered as a single batched proceeding and the parties will work in good faith with AAA to manage the batch efficiently. This provision is intended to prevent abusive mass-arbitration tactics while preserving each individual claimant’s right to an arbitral forum.
These Terms are governed by the laws of the State of Utah, without regard to its conflict-of-laws principles. For any Dispute not subject to arbitration under Section 17 (including the class-waiver carve-out and the IP/equitable-relief carve-out), the parties consent to the exclusive jurisdiction of the state and federal courts located in Utah County, Utah, and waive any objection to venue or forum non conveniens there.
We may modify these Terms at any time with notice via email or in-app notification. Continued use constitutes acceptance.
We reserve the right to suspend or terminate your account for violations of these Terms.
You may delete your account at any time from Settings → Privacy & Security → Delete Account. When a sole-owner schedules deletion, the account enters a 30-day grace period during which:
After the 30-day grace period elapses, your company record, bids, customers, line items, recordings, team memberships, and invites are permanently deleted and cannot be recovered. Audit-log entries are retained per Section 14 for security and legal compliance.
If a company owner has teammates, they must either transfer ownership to a teammate or confirm deletion of the entire company (which removes all teammates). Non-owner team members may leave a team at any time without affecting the company's data.
Upon termination by us, the same 30-day retention policy applies unless legally required otherwise.
Live Lead Solutions LLC — BidRise
Email: kaden@liveleadsolutions.com
State of Incorporation: Utah